القائمة الرئيسية

الصفحات


في أي وقت يمكنك البحث عن الوظيفة المرغوبة من خلال زر البحث أعلاه (علامة العدسة المصغرة)،، بالتوفيق زائرنا الكريم

اعلان توظيف صادر عن شركة اورنج

 


Main Mission:


Attain maximum value from our customers by fulfilling their needs and requests through orange products & services.



Key Accountabilities:


  • Responsible for the current portfolio of customers and work on new acquisitions to increase revenue; for telco and ICT services.
  •  Reach customer satisfaction through maintaining professional, long lasting relationship with customers through answering their calls, professional emails, and visits.
  •  Handle the accounts from retention, resolving complaints, upsell & cross sell products.
  •  Ability to propose and negotiate products and service to reach win-win situations.
  •  Partner with internal parties (Service delivery, Customer Care, Marketing, Technical teams…etc) to ensure products and services reach the customer in a timely manner.
  •  Proactive mode in knowing the market and detect any threats or opportunities.
  •  Provide feedback when necessary about the market to the designated party.
  •  Manage customer activities on tools (ITSR, ECRM ..etc) on daily basis, for efficiency and visibility, also to follow up on pending/closed cases.
  •  Achieve monthly target and adhere to performance policy.
  •  Support collection team to collect ICT revenue.
  •  Manage customer activities on tools (ITSR, ECRM ..etc) on daily basis for efficiency and visibility, also to follow up on pending/closed cases.
  • Maintain and achieve all B2B KPIs including portfolio coverage, daily visits and DVOC (dynamic voice of customer).



Education & Experience:


  • 5-7 years experience sales/customer service field.
  • BSc in Marketing, Business Administration or Languages.
  • Experience in Managing Business Accounts.

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الزائر الكريم: في حال أردت إعادة نشر هذا الاعلان يرجى ذكر المصدر "منصة وايد بروموت للتوظيف" ولك جزيل الشكر - نتشرف بزيارتكم ونستقبل اقتراحاتكم وملاحظاتكم
www.widepromote.com

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